Refund policy

Replacement Policy

At The WEB Bazaar, we are committed to providing quality products and a reliable shopping experience. If you receive a product with a manufacturing defect or a genuine issue, we offer a 7-Day Replacement Policy.

1. 7-Day Replacement Period

Customers can request a replacement within 7 days of receiving their order.

If you experience any issue with your product, please contact us within 7 days of delivery and provide the necessary details about the issue.

Requests made after the 7-day replacement period may not be eligible for replacement.

2. Replacement Process

Once you contact us regarding a product issue:

  1. Our team will review your replacement request.

  2. If the product is eligible for replacement, you will be asked to send the product back to us through any courier service of your choice.

  3. The product will be inspected by our team after we receive it.

  4. If the issue is confirmed and the product qualifies for replacement, we will arrange a new replacement product for you.

  5. The replacement product will then be delivered to your provided address.

3. Return Shipping Charges

You do not have to bear the cost of sending an eligible product back to us.

The courier charges paid by the customer for returning the product to The WEB Bazaar will be reimbursed/refunded, provided the product is approved for replacement after inspection.

Customers are requested to keep the courier receipt or proof of payment until the replacement process is completed.

4. Product Inspection

All returned products are inspected by our team before a replacement is approved.

A replacement may not be provided if the issue is found to have resulted from:

  • Physical damage caused by the customer

  • Improper use or handling

  • Water or liquid damage

  • Accidental damage

  • Unauthorized repair or modification

  • Normal wear and tear

5. Important Note

The replacement policy applies to eligible product issues reported within 7 days of delivery. Replacement is subject to product inspection and availability.

If the exact product is unavailable, The WEB Bazaar may offer an appropriate alternative or another suitable solution.

For any replacement-related questions, please contact us:

The WEB Bazaar
Email: cs.thewebbazaar@gmail.com
Phone: +92 331 1161843
WhatsApp: +92 331 1161843